Customer Service

Tammi Cauthen has worked in community banking for over 40 years. Tammi has worked for Pinnacle Bank since 2005, as the Branch President of Benbrook, and recently working in the newly opened Granbury market. Tammi's focus is in commercial and real estate lending. She has become a community leader in both markets, volunteering with multiple organizations including: Benbrook Lions Club, Granbury Optimism Club, Granbury Chamber of Commerce, Hood County Builders Association, Benbrook Ambassadors Club, Benbrook Area Chamber of Commerce, Benbrook Fire Fighters Association Annual Christmas with Mr. and Mrs. Claus, Fort Worth ISD Citizen Oversight Committee and American Cancer Society Relay for Life. When Tammi is not busy with all of her activities, she enjoys spending time with her husband and 2 children

Wayland Cisco was born and raised in Texas. His education background is in Business Management, and he has completed Texas Bankers Association's Lending School in Austin, TX. Wayland has been in banking since 2004 and has been with Pinnacle Bank since 2009. Wayland is a Burleson Lions Club organization member, and he is involved with the Burleson Chamber of Commerce. 

Jason graduated from Texas Tech University in 1998 with a Bachelor of Business Administration Degree, with an emphasis in Finance. He started in the banking industry in 1998. Jason has been with Pinnacle Bank since 2005. He manages all aspects of commercial lending. He is a 2012 graduate of the Leadership Northwest program. He is also a board member with the Optimist Club of Azle.

George was born and raised in Denton, Texas. In 1983, he graduated from the University of North Texas with a Bachelor of Business Administration degree with an emphasis in Banking-Finance. George began his community banking career in Tarrant County in 1986 and continues to serve in all aspects of commercial and consumer lending.

Kristie grew up in Azle, Texas and has been active in the banking industry since 1986. She has a degree in Business Management and joined Pinnacle Bank in 2013. She began her Pinnacle career in Azle and transferred to the Rhome branch at the end of 2020. She handles all aspects of commercial & consumer financing, including commercial real estate financing, commercial lines of credit and construction financing. Outside the bank, Kristie enjoys traveling and spending time with family and friends.

Charles is a Fort Worth native. He graduated from Centenary College in Shreveport, LA and received his MBA from TCU. Charles is the current chair of the Development Committee for Meals on Wheels of Tarrant County and participates in other community orgainzations such as the Greater Fort Worth Real Estate Council, East Fort Worth Business Association and Urban Land Institute.

Kristi was born and raised in Cleburne, Texas. She is a Dallas Baptist University graduate with a Bachelor of Business Studies where she majored in Accounting and Finance. Her banking career began in 1981 while she still attended Cleburne High School. In 1999, she joined Pinnacle Bank and became a lender. She handles all aspects of lending from consumer to commercial. Community involvement and customer service are highly important to Kristi. She is an active member of Cleburne Lions Club and Meals on Wheels of North Texas.

Debbie started her banking career in 1973 with a part time job her senior year in high school. She graduated from School for Bank Administration and Commercial Lending School. She is from a military family, so she lived all over, including England and Alaska and settled back in Ft. Worth, Texas. Debbie has been involved in commercial lending, including residential interim construction lending for the last 15 years and in 2019 opened the new Midlothian, Texas Branch. She has been active in non-profit organizations, Chamber of Commerce and Optimist International.

Ronny Korb is President of Pinnacle Bank - Texas. He has been an officer at the bank since 1999 and serves on the Board of Directors. He has over 30 years of banking experience in various lending, management and executive levels. Korb graduated with a B.S. Degree from Texas A & M University in 1986 and graduated with a M.S. Degree from Tarleton State University in 1988. Korb also serves on the Pinnacle Bank Investment and Enterprise Risk Committees, Texas Executive Loan Committee, Texas Asset Liability Committee and Pinnacle Data Services Board.

Kevin grew up in Joshua, Texas and graduated from Texas State University in 2006 with a Bachelor of Business Administration, with an emphasis in Finance. He joined Pinnacle Bank in 2008 and became Branch President in 2011. He handles all aspects of commercial lending and consumer real estate lending. Kevin is actively involved in the community, including serving as a Board of Trustees Member on the Joshua ISD School Board.

Steve Massey has been serving the greater Fort Worth area for the last 18 years in the mortgage business. He has a great amount of mortgage knowledge and understanding of every type of mortgage so he can customize your mortgage needs to your mortgage goals. Steve was voted a 5 star professional that last 3 years, so if you are looking for a great mortgage experience give him a call or you can stop by the office as well. At Pinnacle, Steve can take care of all of your needs. Whether it's a new home purchase, or a refinance to lower your payment, reduce your term, take some cash out to consolidate debt or take care of that long overdue project around the house, please give him a call for all of your mortgage needs and a seamless process.

Gary has been in Fort Worth 45 years where he began his banking career in 1977. Gary attended UT Arlington where he majored in Architecture. He is a graduate of SMU School of Banking. Gary opened the Ridglea branch in 2003, which was later purchased by Pinnacle in 2015. His specializes in Commercial Lending. Gary has served on numerous boards including Junior Achievement, Boys & Girls Campfire, Better Business Bureau, Board and past President of Ridglea Country Club. He and his wife Brenda have been married 46 years and have 3 children.

Roger Parker, a native of Goldthwaite, Texas, was raised on a family ranch in the Texas Hill Country. He graduated Cum Laude from Texas A&M University in 2001 with a Bachelor's Degree in Agricultural Economics and Minor in Finance.

Roger began his lending career working in the Texas Panhandle before returning home to the Hill Country in 2002. With over 22 years of experience in ranch and rural lending, Roger was heavily involved in opening and establishing three new lending offices in the Hill Country and South Texas. During this time, he managed a loan portfolio in excess of $100 million along with developing a strategic alliance with Cabela’s Trophy Properties as their preferred lender throughout the United States. Since that time, Roger has been involved in ranch acquisitions and refinances in excess of $6000 million in California, Colorado, Georgia, Nebraska, New Mexico, Louisiana, Oklahoma, Oregon, Texas and Wyoming. He has completed various land appraisal courses and obtained certifications providing him a solid background for understanding market values in Texas and throughout the Southwest. With Roger’s current loan portfolio of landowners and clients located in various areas of the Eagle Ford Shale and the Permian Basin, he has been able to gain valuable knowledge in understanding current and future royalty income along with discounted cash flows; mineral valuations; production reports; and determining the value of the surface when it conveys with or without minerals.

Roger is actively involved with the family ranches in Mills, Hamilton and Lampasas counties where he is involved in their farm to table beef business. Roger has served as an Affiliate Director for the Texas Alliance of Land Brokers, is a current Director of the Texas Wildlife Association, and served on the finance committee at their NEBC. Roger has been married to Misty for 16 years and is the proud father of three children, daughter Dylann, and sons Liam and Pierce.

Paige grew up in Springtown where she graduated from Springtown High School. She also received a Business Management Degree from Northwood University. Paige started her banking career in 2000, and her entire career has been with Pinnacle Bank. Paige manages the branch and is able to conduct business in several areas of commercial lending, including: commercial real estate, construction financing, lines of credit and other common business loans. Community involvement is important to her, and you will always find her volunteering for local events within the community. She serves on the Board of Directors for the Springtown Chamber of Commerce and is a member of the Springtown Optimist Club. Outside of the office, Paige loves to spend time with family and friends.

Lance has been a Tarrant County banker for over 40 years. He specializes in commercial real estate lending, but will help his customers meet whatever banking need they have. Lance is passionate about community service and has led many of Mansfield's non-profit organizations.

Reece Watanabe is originally from Omaha, Nebraska, and graduated from Miami University in the Spring of 2019, with a Bachelor's Degree in Supply Chain and Operations Management. He started his career in the transportation and logistics industry before starting the Management Trainee Program through Pinnacle Bank. Reece began on the commercial side in his banking career and has since transitioned into the mortgage department. He is excited to take on any challenge and grow in his profession. Please feel free to give Reece a call, send him an email, or stop by the Colleyville branch to discuss the various products Pinnacle Bank Mortgage has to offer.

Chuck was raised in Arlington, TX and graduated from Arlington High School. After receiving 2 degrees from the University of Texas at Arlington, Chuck began his career in banking. He worked for 4 years with the FDIC closing banks, and he started with Pinnacle Bank in 2005. Chuck is currently the Branch President of the Cooper Street branch in Arlington. In the community, Chuck is involved in the Arlington Sunrise Rotary and the Arlington Area Chamber of Commerce. He has also co-chaired a multi-scholarship program with the Mansfield IDS since 1994 and has raised over $2M in scholarships for graduating seniors.

Amber has been in banking since 1996 and with Pinnacle Bank since 2005. She has extensive experience in all aspects of commercial, real estate and retail lending. Amber is proud to have the opportunity to live and work in her community and believes in giving back to the community she serves. She has served on many boards and committees throughout her banking career, including Cleburne Education Foundation, Rotary, Tuesday Forum, Cleburne Economic Development Foundation, Chamber Board of Directors, Children’s Advocacy Center and League of Women Voters to name a few. Amber grew up in Cleburne and graduated from Texas Christian University. She and her husband are the proud parents of 3 boys.

Roy started his banking career in 1997 and joined Pinnacle Bank in 2009. He primarily focuses on commercial lending, including but not limited to: commercial real estate, construction financing and term business financing. He graduated from Texas Wesleyan with a Bachelor's Degree in Finance. Roy has current and previous involvement with various civic and nonprofit organizations, such as: Fort Worth Stock Show Syndicate, Habitat for Humanity, American Heart Association, Fort Worth Transportation Alliance, Holy Cross Christian Academy and The Johnson County Sheriff's Posse.